Frequently Asked Questions
Browse through a collection of commonly asked questions to find answers and solutions related to ChromeOS for your business.
Topics of interest
-
What is Chrome Enterprise Upgrade?
Chrome Enterprise Upgrade is a paid add-on for your ChromeOS devices. It provides IT with advanced security controls, simplified orchestration of the device fleet, enables flexible access to corporate data, allows integration with Active Directory and SAML SSO providers and offers 24/7 IT support. You can learn more and start your 30-day trial free of charge here.
Any questions? Get in touch
-
What third-party apps can I run on a ChromeOS device?
ChromeOS gives employees access to the productivity and video conferencing apps that they prefer, like Zoom, Slack, Meet, Google Workspace, Microsoft Office 365 and Teams. With Chrome Enterprise Recommended, it's easy to identify best-of-breed solution partners, verified by Google to run great on ChromeOS. Managed Google Play allows IT to curate and deploy top enterprise apps and private apps. Access legacy and Windows apps in secure virtual environments through virtualisation providers like Citrix, VMware Horizon, Dizzion, or Workspot.
Any questions? Get in touch
Have a question? Find your answers here.
What is Chrome Enterprise Upgrade?
Chrome Enterprise Upgrade is a paid add-on for your ChromeOS devices. It provides IT with advanced security controls and simplified orchestration of the device fleet, enables flexible access to corporate data, allows integration with Active Directory and SAML SSO providers and offers 24/7 IT support. You can learn more and start your 30-day trial free of charge here.
Any questions? Get in touch
Can I run Microsoft Office apps like Word, Excel, PowerPoint and Outlook on a Chromebook or ChromeOS device?
ChromeOS gives employees access to the productivity and video conferencing apps that they prefer, like Zoom, Slack, Meet, Google Workspace, Microsoft Office 365 and Teams. You can use Microsoft Office on ChromeOS to view, edit and create Office documents in your browser. With Chrome Enterprise Recommended, it's easy to identify best-of-breed solution partners, verified by Google to run great on ChromeOS. Managed Google Play allows IT to curate and deploy top enterprise apps and private apps. Access legacy and Windows apps in secure virtual environments through virtualisation providers like Citrix, VMware, Dizzion, or Workspot.
Any questions? Get in touch
How secure is ChromeOS?
ChromeOS is the most secure OS out of the box when contrasted with macOS and Windows 11.1 Security is built-in with sandboxing, blocked executables, and IT controls for unmatched protection against data loss on lost or stolen devices.
Questions? Get in touch
1Atredis Partners Google ChromeOS Competitive Analysis, 2024
How do I update ChromeOS devices and how long does it take?
ChromeOS gives modern workers the ease and flexibility that is now mandatory. Devices boot up fast and updates happen automatically in the background to mitigate downtime and improve efficiency. End users don't have to accept any prompts or wait for loading screens; Google provides updates every six weeks that happen while users work, reducing downtime and interruptions for employees.
Any questions? Get in touch
Can I run Windows and legacy apps on ChromeOS?
Access legacy and Windows apps in secure virtual environments through virtualisation providers like Citrix, VMware Horizon, Dizzion, or Workspot.
Any questions? Get in touch
What is Chrome Enterprise Recommended?
Chrome Enterprise Recommended is Google's partner programme for third-party solutions on ChromeOS. Chrome Enterprise Recommended partners have worked with Google to extend their product's functionality, quality, security and end-user experience.
Any questions? Get in touch
What are some benefits of ChromeOS zero-touch enrolment?
1. Zero-touch enrolment ensures that ChromeOS devices are registered to automatically enrol once in the hand of end users.
2. They are ready out of the box. All the user needs to do is connect to the Internet, log in and they are ready to go.
3. Hardware-backed attestation secures the identity of the device to prevent spoofing attacks
Read documentation or contact us for more questions.
What makes ChromeOS a good enterprise platform?
ChromeOS is a cloud-first solution built to support modern workforces and keep workers connected and productive from anywhere. Cloud profiles, regular background updates and access to popular productivity and video conferencing apps help employees work effectively no matter what their location. Additionally, ChromeOS offers a lower total cost of ownership, multiple layers of security, and ease of management. With updates every six weeks that happen in the background, devices stay up to date and secure without causing employee downtime. With no imaging required, ChromeOS devices deploy quickly, and zero-touch enrolment allows IT to drop-deliver devices that automatically enrol into the enterprise domain.
Any questions? Get in touch
What are enterprise use cases for ChromeOS?
ChromeOS is a modern solution that supports your distributed cloud workforce. It enables your information workers with user-friendly tools that foster collaboration, boost productivity and enable them to work from anywhere. Information workers include employees that belong to marketing, sales, human resources, operations, finance and other business teams. ChromeOS also helps you to increase your frontline workforce's efficiency with fast, shared devices and quick access to apps. Frontline workers include contact centre agents, virtual healthcare professionals, training teams, office admins and other workers.
Any questions? Get in touch
Do ChromeOS devices work well with Zoom?
ChromeOS supports many video conferencing solutions including Google Meet, Slack, Duo, Zoom, Citrix, Cisco WebEx, Microsoft Teams, Blue Jeans, Skype and many more. You can find out more here.
Any questions? Get in touch
Are ChromeOS devices thin clients?
ChromeOS devices make a powerful alternative to traditional thin client solutions with their cloud-based security, fast deployment and easy management. Organisations can deploy modern devices with long battery life that stay fast over time. In addition, organisations can run legacy and Windows apps through virtualisation solutions like Citrix, VMware Horizon and Dizzion for an alternative thin client solution experience.
Any questions? Get in touch
How do I get started deploying ChromeOS devices to employees?
Getting started with Chrome Enterprise guide is a detailed guide for IT administrators who want to deploy ChromeOS devices. It covers tips and step-by-step guidance on how to enrol ChromeOS devices, using the Google Admin console to manage ChromeOS devices, setting key configuration for cloud-based policies and Chrome apps, deploying device and user policies and managing change in each phase of the deployment project in your organisation.
Any questions? Get in touch
Where can I find the best Chromebooks or ChromeOS devices for my business?
You can find the latest ChromeOS devices for your business on the devices page on our website. If you are confused about which one to choose, you can take a look at our Chromebooks guide or explore Always-connected Chromebooks with LTE.
Any questions? Get in touch
What is Chromebook Enterprise?
Chromebook Enterprise devices come with Chrome Enterprise Upgrade, which has the built-in business capabilities of ChromeOS already unlocked to enable streamlined deployment, granular oversight, seamless integrations with existing infrastructure, useful modes and 24/7 IT admin support. Explore enterprise Chromebooks here.
Any questions? Get in touch
What is hybrid work and how can I support my workforce?
Hybrid work is the combination of a remote and an in-office workforce. ChromeOS was built just for this – a modern, secure solution built to enable productivity wherever work happens. You can learn more here.
Any questions? Get in touch
What is Google ChromeOS?
The nerve centre of a cloud-first business, ChromeOS provides employees with a modern experience and devices that stay fast, have built-in security, deploy quickly and reduce the total cost of ownership. You can learn more here or contact us for any questions.
How does ChromeOS provide protection against ransomware?
ChromeOS has built-in and proactive security to protect your business from ransomware. Data and files are automatically backed up to the cloud and recoverable. Executable files cannot run on ChromeOS, which blocks any malicious apps from running. The read-only, tamper-proof OS means that it can't be modified by apps or extensions and is thereby inaccessible by ransomware. There have been zero reported successful ransomware attacks on ChromeOS ever.1 Learn more about ChromeOS security here or get in touch for questions.
¹Source: As of July 2024, there has been no evidence of any documented, successful virus attack or ransomware attack on ChromeOS. Data based on ChromeOS monitoring of various US and internal databases.
How can I find the right device for my organisation?
To choose the right device for your cloud workers, it's important to consider the needs of the user. Visit Insight's device selector to discover the ChromeOS devices that are right for your employees.
Any questions? Get in touch
What Chromebooks have Chrome Enterprise?
Chromebooks that are bundled with Chrome Enterprise Upgrade, a licence that unlocks fast device deployment, simplified orchestration and advanced security, are found under the Chrome Enterprise devices page.
Any questions? Get in touch
What is managed Google Play?
Managed Google Play is the content marketplace for Android apps. It allows you to browse and manage apps for your organisation. Learn more about how to manage and deploy apps to your ChromeOS devices.
Any questions? Get in touch
What is a Chrome Enterprise licence?
Chrome Enterprise Upgrade is the licence that unlocks the business capabilities of ChromeOS devices. It offers advanced security, simplified orchestration, flexible access and 24/7 admin support. Learn more about Chrome Enterprise Upgrade, and sign up for a 30-day trial, free of charge.
Any questions? Get in touch
How many Chrome Enterprise licences do I have?
It's easy to see how many Chrome Enterprise Upgrades you have. To get started, you can learn more here.
Any questions? Get in touch
What are the Chrome Enterprise options for standalone devices?
You can purchase an annual or perpetual Chrome Enterprise Upgrade for each device that you want to manage. After you purchase upgrades, you can enrol devices, configure settings and apply policies to users and devices in your organisation. Learn more here.
Any questions? Get in touch